Social Network Help

To connect a Facebook page or a group to your Pyxis Social account, Pyxis Social will have to authenticate your personal Facebook account first. Your account must have all the required permissions. You must also have the “Admin” role to the page or group. Learn more about Facebook Group roleshere

Pyxis Social will access your personal profile information or the published content on the personal Facebook account.

This article covers the following related topics:

  • Connecting your Facebook Page
  • Connecting your Facebook Group

Connecting your Facebook Page

To Connect a Facebook Page:

If you are getting started with Pyxis Social:

  1. Click on the Connect Facebook Pages option.

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    Alternatively

  2. Click on the +Add a new social account or Add social media account

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  3. A pop-up window will appear prompting you to enter the credentials.

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  4. In the next window click on Continue as [Name].

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  5. Select the pages you want to add to Pyxis Social and click Next. Please note that you can only add pages to which you have admin access.

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  6. Select the permission you want to grant to Pyxis Social. Click on Done.

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  7. Choose from the selected pages to add to your Pyxis Social account. You can add a maximum of 12 such pages.

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  8. You can see the selected pages in your Pyxis Social Dashboard.

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Connecting your Facebook Group

To connect a Facebook Group, we'll need to authenticate through your personal Facebook Profile that has the "Admin" role on the Group. It is not possible to connect Groups that you are only a member of. Learn more about Facebook Group roles here.

Note :

Please complete these steps on a desktop computer, as these settings are not available on mobile devices.

  1. If you are getting started with Pyxis Social, Click on Connect Facebook Groups.

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  2. Alternatively click on the +Add a new social account or Add social media account

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  3. Click Continue as [Name].

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  4. Select the groups you need to connect and click Save.

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    To start posting from the Pyxis Social App, you need to add it to your Facebook Group Settings.

    Follow the steps below :

  5. Head over to your Facebook Profile and select the groups you have connected with Pyxis Social . You will be taken to your Group Settings in Facebook.

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  6. Select Advanced Settings and click the edit icon to the right of the apps.

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  7. Select Add Apps and close the pop-up.

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  8. Search for the Pyxis Social app , select it, and add it to the group.

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  9. Return to Publish and your group should now be connected. You may start sharing posts on your Facebook Group.

Instagram allows third-party apps to publish posts automatically on the user’s behalf on specific conditions. In Pyxis Social , this can be enabled to send push notifications to your phone as reminders, to notify you regarding the post publishing when it's time.

This article covers about connecting your Instagram account to Pyxis Social Publish in the following sections.

  • Connecting your Instagram Business Profile
  • Connecting your Instagram Personal Profile

Connecting your Instagram Business Profile

To successfully connect your Instagram Business Profile, you will first need to connect your profile with a Facebook page.

  1. In the Pyxis Social Publish, click Manage Accounts at the bottom of the left sidebar.

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  2. Click on Add New Social Account and then select Instagram Business.

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  3. Login with your Facebook Credentials and click Continue.

    Note: The Facebook Page you are logging in should have the “Admin” permissions to connect to your Instagram account. If you log in with the credentials of the page that do not have “Admin” permissions, then Instagram Business Account will not be visibly listed in the following step.

  4. Authorize Pyxis Social to connect to your Facebook account. Click Continue as [Name].

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  5. Select all the instagram business you want to connect.

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    Select Facebook pages linked to the Instagram Business account

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  6. Click Done. Do not try to change any of the permissions.

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Connecting your Instagram Personal Profile

  1. In the Pyxis Social Publish, click Manage Accounts at the bottom of the left sidebar.

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  2. Click Add New Social Account and then select Instagram.

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  3. Enter your Instagram login credentials and click Log In . If you have already connected your device with your Instagram account, you just need to click Authorize

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  4. You must have enabled Push notifications that enable us to send alerts to your phone when it's time for you to publish your post. If you don’t already have the Pyxis Social mobile app, download it from the App Store on iOS or Google Play Store on Android.

  1. In Pyxis Social publish, click Manage Accounts in the bottom of the left sidebar.

    Users should remove the accounts from their profile page , under social accounts connected tab.

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  2. Now select the social account that you want to remove and click Remove (X).

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  3. A Pop-up appears to confirm your account deletion. Click Ok and your account will be removed from Pyxis Social

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    Note: Here if you check clear my data permanently, all your data related to your social account will be deleted.

  1. In Pyxis Social publish, click Manage Accounts at the bottom of the left sidebar.

    From Profile page -under social accounts click reconnect .

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  2. Now select the social account that you want to reconnect and click Reconnect.

    Cannot select the account, can click reconnect beside the account name.

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  3. This will take you to the respective social media login page. You can now choose to enter the credentials to reconnect your account.